We’ve all heard of Lush and their reputation for amazing Bath Bombs.
But one customer, Abi, got a little more “lush” than she bargained for, as her skin stained pink after she used one of their products!
She tweeted Lush explaining her problem, and the tweet and subsequent response from Lush have gone viral…
Lush then responded with: “Yikes! Please contact our friends in the UK at @LushWeCare so they can help you out with this!
— LUSH Cosmetics (@lushcosmetics) January 17, 2016
It turns out, Abi misused the product, mistaking the bath oil that should be diluted into a bath for a body scrub.
She told Pretty 52:
The product used was called ‘Razzle Dazzle’ and it is not a bath bomb! The correct procedure is that you are supposed to dilute it into water but I thought it was a soap and rubbed it all over my body and face (explains why my hair is dry) 3 days + several baths later I am no longer pink! I misused this product! I love LUSH and will still continue to shop there. It’s just a shame that I wasn’t told how to correctly use the product when purchasing! A very helpful friend of mine works at Lush and helped me remove all the pink stain with lemon juice, olive oil + a gritty face wash!
Ooops! She won’t be making that mistake again…